Snap Wing is committed to delivering your Outdoor Adirondack Chair & Ottoman Set safely, efficiently, and transparently. This Shipping Policy explains our shipping rates, processing times, carriers, and delivery schedules.
1. Shipping Destinations & Rates
- We currently ship within the United States.
- Standard shipping is FREE on all U.S. orders.
- There are no extra shipping fees at checkout.
- The product price displayed is the final price before any applicable taxes.
2. Order Processing & Handling Time
Orders are processed within 1–2 business days, Monday – Friday.
3. Transit & Delivery Schedules
- Standard transit time is 2–4 business days, Monday – Friday.
- Estimated total delivery time is 3–6 business days from order placement.
- Orders may be shipped through USPS, UPS, or FedEx.
4. Shipment Tracking
Once your order has been dispatched, we will send a Shipping Confirmation email containing your tracking number so you can monitor your shipment.
5. Address Changes & Order Modifications
Please contact us as soon as possible if you need to change your shipping address or modify your order. Once an order has been processed or dispatched, changes may no longer be possible.
6. Damaged or Lost Packages
If your package arrives damaged, or if the tracking information shows that your package was delivered but you have not received it, please contact us. Our support team will review the situation and assist with the next steps.
7. Contact Information
If you have questions about shipping or delivery, please contact us:
Snap Wing
38475 Wagner Rd
Dexter City, OH 45727, USA
Email: support@snapwing.shop
Support Hours: Monday – Friday, 9:00 AM – 9:00 PM